Returns & Exchanges

At Park Ave CDs, we want you to be completely satisfied with your purchase. We accept returns on unopened media and defective merchandise within 30 days of the original purchase date.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original, factory-sealed shrink wrap or is a confirmed defective product to qualify for a refund or exchange.

• 2.
  Gather Documentation

  Locate your original sales receipt or online order confirmation email to serve as proof of purchase for all transaction types.

• 3.
  Secure Packaging

  Place the items in a sturdy, padded mailer or box to prevent damage during transit, especially for fragile items like vinyl records or CD jewel cases.

• 4.
  Submit Your Return

  Bring your items directly to our storefront or ship them back to our mailing address using a trackable shipping method for processing.